How to Sell to Customers Profitably in a Bad Economy
- You're running around pitching your product at a certain price.
- No one's buying.
- "We don't have the $$$ in this economy," they say.
What do you do?
- Offer what the customer can pay for X. (what you can't control that)
- Focus on reducing X's costs. (what you can control)
- Boost net profits.
That's Toyota's wisdom:
- 'We can't control what our customers pay for XYZ.'
- 'But, we can control costs associated from producing XYZ.'
For instance, say you're selling print services to businesses in the Midwest.
You can't sell over Y price, and right now with the economy tanking, you're taking a freakish loss.
- You have to sell at a certain price -- otherwise, the bulk of your customers and prospects won't buy.
- So, start looking to cut %$^@% costs.
Examples?
- Create detailed training manuals on how to print stuff, how to sell stuff, and how to service stuff -- such that high-schoolers can read the mofofloko and do what's necessary. Hire/manage/direct employees accordingly.
- Move out of your high-rent buildings to lower-cost rent.
- Sell your high-maintenance printers for lower-maintenance printers.
- Negotiate with your team to take pay cuts -- where your executives take the biggest hits.
- Eliminate unnecessary work/steps/processes.
The moral:
- Charge what a bulk of your target customers are willing to pay for X.
- Viciously beat down X's costs like it just slapped your children.
%^@% costs.
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Posted on March 02