Focus on Results

If people aren't producing, the right leadership trait is to tell them quickly. The reason for this is two-fold: One, with non-producers on the team, it will affect the ability ones who are producing. This will hurt the company as a whole. Second, the non-producers will lose the time to find a company that suits them better. It's better to send people on their way quickly to help them find more suitable positions within another company. Your goal is not to be well-liked, but to get everyone to produce results. It may be hard for you because in small businesses, you'll have close relationships with your employees. Remember though, the livelihood of your small business depends largely on your people. By having someone who slacks off onboard, it'll affect the productivity of your other employees. It's a must to leave personal stuff at the door. Your main goal is to make your company better.

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