How to Respond to Client Requests

Say you come back from a meeting, where the customer asked you for a proposal.

What do you do when you get back to your office?

1. Should you send a follow-up email summarizing what the customer wanted?
2. Or, should you just prepare the proposal without any follow-up emails?

According to the world's greatest psychologist, Robert Cialdini, doing the former helps your customer become more confident in you -- without wondering whether you'll follow through with your promise.

In other words, You = Dependable.

The result: You boost your success ratios.

Repeat what they wanted.

If you enjoyed How to Respond to Client Requests, get a complimentary subscription to our freshest articles through email or through your feed reader.