How to Deal With Stress
- 9658409 customers yell at you.
- Bob quits.
Bob's skills remain stagnant; instead of increasing his customer service skills, his skills remain where they are last day/week/month/etc.
Stress strengthens your muscles to deal with more stress.
It's like a little kid playing basketball with grownups; eventually, the little kid becomes a better basketball player because he stresses his skills to adapt playing against better players.
Then when he plays against kids his age:
- KOBE BRYANT
Every time a prospect viciously rejects you, and you accommodate the stress, you start building bigger buffers to deal with more-and-more stress.
Stress = good.
Welcome it. Improve X.
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Posted on November 03