How Innovation Really Happens

Posted March 26, 2008 in Innovation, Management, Starting It, Technology, 10 Comments »

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Boss says: "Let's innovate!"

Team typically goes through this process:

  1. Start: "Hey, we gotta research what the market wants!"
  2. Middle: "Let's build feature X, Y, Z -- because that's what we believe the market wants!"
  3. End: "We failed! We didn't understand what the market wanted! BOO!"

How does innovation happen?

  1. You can't plan for success.
  2. Only the market can approve your success.

WHAT?

Segway.

  1. Segway had the world's best innovators drawing up its plan.
  2. It was supposed to transform roads and commerce.
  3. Mr. Big Shot Innovator (Steve Jobs) said himself the product will rock the world.

It didn't.

The well-built machine discovered a market that wasn't too keen on paying $6K for a two-wheeler whose top speed stood at 12 MPH.

  1. Drawing up the filthiest plan in the world won't guarantee you a place in the Innovators' Hall of Fame.
  2. Prominent inventions don't come by way of comprehensive "strategic" business planning.

Oh no; it comes by way of this kabillion-dollar practice:

  1. Throwing your invention out there.
  2. See if people likey-like it.

That's it.

Release a Stream of Innovations

The world's greatest innovators produce a ridiculous number of inventions in the fastest time possible.

They throw their projects on a platter, go around the room, and see which suckas stick with folks:

  • "Yes, I see that the market likes this and this..."
  • "I also see the market is not catching on to this and this..."
  • "Kabambo! I just innovated like a champion."

Comedians Innovate Better than Businesses

How do good comedians add stuff to their repertoire?

Before they risk their reps with bigger crowds, they try new jokes on smaller crowds:

  • If peeps laugh: "Add to repertoire!"
  • If peeps smile: "Throw it away!"

Simple.

That's how innovators become innovation-master-king-combo champions of the @#$%^ world.

  1. Publish quickly.
  2. Gauge response.

Win.

Bow to the market.

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10 Comments on How Innovation Really Happens

poncho gutierrez

Posted @ 07:32 AM on March 26, 2008

THIS IS GREAT! I work for 3M and we used to do this... but six sigma destroyed an innovative corporate culture with "risk management"...


Steve the bastard

Posted @ 08:36 AM on March 26, 2008

yada yada yada, you still have to have an UNDERSTANDING of what the market is about and what they want, you can't ignore that and just throw stuff out there. That is so George W. Bush !

But an understanding of what you THINK the market will want, combined with rapid prototyping and testing, will help you identify winners faster than losers.

that's why they call me Steve the Bastard


The Trizle Team

Posted @ 12:59 PM on March 26, 2008

Poncho,

Thanks for the message! 3M is/was such an amazing company to study, and how they went about their innovations. It must've been something else to work for them, and see how innovation developed. Google actually got their 20% time idea from 3M, so your company inspired a lot of great future innovators.


The Trizle Team

Posted @ 01:05 PM on March 26, 2008

Steve,

I think if we spelled out every single tidbit (which I thought was already implied from this article and previous ones), the article would be filthy long. Yes, you must have an understanding of your target market. Yes, you must innovate by exploiting your capabilities. (For instance, Google wouldn't just randomly throw any innovation out there unless it furthered its mission of organizing the world's information).

But, to really see if your innovation sticks, you won't know until you throw it out there.

"But an understanding of what you THINK the market will want, combined with rapid prototyping and testing, will help you identify winners faster than losers."

Again, I thought that was implied (i.e. of course, you'll have to think what the market wants -- I don't really know how to respond to that point.). Try not to get into red herrings, but understand the greater point.

Now, if you're talking about building a comprehensive product first, then testing it, then here's my response:

Good innovators like Google doesn't wait to release its product. It releases product ASAP to immediately gauge how the market responds. Waiting too long because you're developing something you believe the market wants will destroy time and resources, which could be better spent tinkering your product to immediate market feedback.


the big combo

Posted @ 04:10 PM on March 26, 2008

[...] [...]


Norbert

Posted @ 04:45 PM on March 26, 2008

"Release early, release often" -- the open source mantra applies to innovation just as much. In fact, producing open source software usually implies innovation. Today's web 2.0 startup founders know the ready-fire-aim approach very well: you have to put something out there as soon as possible and let your users/customers tell what they want to keep your startup not only alive but growing. You get so much further ahead by applying this strategy than sitting on a release for months. It's much more compelling, motivating and rewarding for developers and others employees too. Seems like a win-win for everyone.


The Trizle Team

Posted @ 05:01 PM on March 26, 2008

Very awesome input, Norbert. The agile approach to software development has made our lives much easier, and more productive. The open source community rocks at innovation. Thanks for the great write-up, man.

-Andrew


NewWorldOrder

Posted @ 06:50 PM on March 26, 2008

1) I thinks it's cool to see the Trizle Team interacting in the comments section

2) Steve, "the Bastard" part of your name is hilarious

3) Trizle Team: How do you listen to your users? I think it's generally believed that it's a good idea to listen to users, but how does a company go about doing that (e.g., watching forums, emails)?


The Trizle Team

Posted @ 07:23 PM on March 26, 2008

Hey NewWorldOrder,

Thanks for the comment! I think listening to your users can take a passive or active approach. That is, you can wait until someone gives you feedback on your products -- or you can actively solicit feedback.

The latter approach should give you a much better feel of how the general population feels because you can take certain feedback numbers without having any data bias within your research; i.e. you take a sufficient sample size, helping you infer what the general opinion feels about your products.

Regarding how to get that feedback, you can do it through various means: emails, forums, telephone, direct mail, etc.

I don't know if I answered your question, but please let me know!

-Andrew


NewWorldOrder

Posted @ 12:40 AM on March 27, 2008

I think that's the best answer I've gotten to that question.

I think the ability to listen to users and then act on that information is probably one of the most important qualities of a startup. If startups could listen and act on that listening effectively, I think startups would rarely fail.


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